Frequently Asked Questions
Everything you need to know about our products and services.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.
Do you offer bulk or wholesale discounts?
Absolutely. For orders exceeding 50 units, please reach out to our wholesale department via the contact page to receive a custom quote.
Are your products covered by a warranty?
All Gluegun products come with a one-year limited warranty covering any manufacturing defects. Please keep your order confirmation as proof of purchase.